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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rebecca McTigue

March 7, 2023

5  out of  5 rating by Rebecca McTigue
"Gary’s team always ensures we get treated fairly when accidents happen.. twice we have been hit in our new car and they have helped both times to ensure we got taken care of."

Crystal Dionne

March 4, 2023

5  out of  5 rating by Crystal Dionne
"I’ve always been fearful of the day I’d have to have the ‘need’ for my insurance company…unfortunately, that day came last month when I was in a car accident with my children ……my first call was to my insurance company regarding the matter and instantly my fears were put to rest with Gary Charlon State Farm. From my first point of contact with just the most attentive assistance from Dixie, to the amazing guidance of Emily, everything was just stellar. Emily’s knowledge, compassion, willingness to help and her understanding of such a stressful situation, was so comforting. I was truly put at ease knowing I was in THE BEST hands with Gary Charlon State Farm. Emily is an absolute asset to the establishment and I will forever be a loyal customer!!!!! Thank you again!!!!"

Andrew Nelson

March 3, 2023

4  out of  5 rating by Andrew Nelson
"It took a while to get a claims inspector out to see the property damage but once they did the process went really smooth. The timeframe from inspection to payout was really fast and we are really happy to have our roof replaced since this has been one of the wettest winters."

Alicia Benson

March 3, 2023

5  out of  5 rating by Alicia Benson
"Teresa’s was great and quick with fixing my vehicle. The staff are friendly and very professional, they treat you like family."

Donna Webb

February 16, 2023

5  out of  5 rating by Donna Webb
"Reviewed and updated policies with Emily. She was very helpful and knowledgeable. Great asset to the State Farm team!"

Melissa Stowell

February 15, 2023

5  out of  5 rating by Melissa Stowell
"Gary Charlon and his team are the best. I can call them anytime and get the assistance that I need. Their very nice and helpful."

Sorta Verawaty

February 15, 2023

5  out of  5 rating by Sorta Verawaty
"Irene has been very helpful and always providing me an excellent experience! Recommended person to deal with when you need insurance services."

little weird lit

February 15, 2023

5  out of  5 rating by little weird lit
"Its amazing"

Jeanie Gillenwater

February 13, 2023

5  out of  5 rating by Jeanie Gillenwater
"I have been with State Farm for over 40 years, with Gary for a few of them. I have never had an issue dealing with them. Love their staff. Always making my life a little easier :-)"

DestineeJustina

February 12, 2023

5  out of  5 rating by DestineeJustina
"Been with Gary Charlon State Farm for over 10 years and it’s always a great experience. They are always super helpful with whatever I need."

Michael Boyd

February 11, 2023

5  out of  5 rating by Michael Boyd
"Beautiful experience with Emily. Thanks"

DirtXBag187

February 8, 2023

5  out of  5 rating by DirtXBag187
"Great people. Seen Abby today and she was awesome."

Michael paulson

February 6, 2023

5  out of  5 rating by Michael paulson
"Everything was done fast had my car insured in ten mins"

Jennifer Cummings

February 5, 2023

5  out of  5 rating by Jennifer Cummings
"Emily was the best! We puchased a new vehicle and went to the office to add to our policy and Emily went above and beyond. She let us know we could update our policies to better for little cost, and we did. She is a great asset to your team Gary. 5 stars is not enough. 10+."

Timothy A Plueger

February 4, 2023

5  out of  5 rating by Timothy A Plueger
"Recently moved to Ridgecrest & needed better insurance policies. Gary Charlon State Farm took great care of me & now I have wonderful auto insurance policies as well as a house rental policy that also covers contents in my storage units here in town at Cube Smart Storage here in town! Special thanks to Agents Dixie and Irene for getting all this done for me! Thank you Gary Charlon State Farm! Tim Plueger Ridgecrest, California"

Karen Huckeba

February 1, 2023

5  out of  5 rating by Karen Huckeba
"I want to thank Irene and Shaunte at State Farm for taking the time to help me get my policy together. They were very kind and informative, and explained everything to me with patience as I had many questions. I give them 5 stars and I am happy to have State Farm as my car insurance company"

keyla hise

February 1, 2023

5  out of  5 rating by keyla hise
"I have always had exceptional service with Gary Charlton - State Farm!! Amazing staff and service!!"

Jaylyn Lawson

January 18, 2023

5  out of  5 rating by Jaylyn Lawson
"I had a very pleasant conversation with my sales rep and they were very informative and helpful !"

Richard Johnson

January 16, 2023

5  out of  5 rating by Richard Johnson
"Our house and property were damaged and our claim was taking an extremely long time to make any progress utilizing the State Farm App. It wasn't until Gary Charlon and his office got involved that we were able to get our claim progressing forward. They also scheduled another estimate on our damage after our assigned claim adjuster was going to provide a payment that was significantly less than estimates that we provided through the App. Thanks to his efforts we were able to get an increase to our claim payment and finally get our house repairs started and completed in a timely manner."

Kent McGowan

January 14, 2023

5  out of  5 rating by Kent McGowan
"Great communication & follow up"

Michelle Faulkner

January 10, 2023

5  out of  5 rating by Michelle Faulkner
"I' always have great experiences with my agent with State Farm. They are very help and get everything handle right away."

Douglas Johnson

December 31, 2022

5  out of  5 rating by Douglas Johnson
"As always, very responsive and polite!"

Eduardo Andalia

December 24, 2022

5  out of  5 rating by Eduardo Andalia
"I have been with this state farm insurance agent Gary Charlon for over 10 years now. I have never had such a professional service and friendly atmosphere with any other insurance agent or the office staff ever. This is one of the best places to get your insurance through. I highly recommend Gary Charlon state farm insurance."

Nathan and Kristine Holl

December 16, 2022

5  out of  5 rating by Nathan and Kristine Holl
"Charlon State Farm is competitive, reasonably priced and professional. Abby had a great quote prepared fast!"

Ravindra Jain

November 20, 2022

5  out of  5 rating by Ravindra Jain
"Quick and courteous response from Irene Bernardino"