State Farm® Insurance Agent Gary Charlon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dessire Gutierrez
April 10, 2026
"Filing a claim was quick and easy, along with the repairs. We went with the recommended body shop from State Farm and it made the process even smoother. The payment was made quickly and we felt confident in our insurance."
"Dessire, we're so glad to hear that your claims experience was great! We strive to provide exceptional service, especially during claims, as that's where we can truly show the value we profess to provide. Thank you for trusting us with your insurance needs."
Iveria Lorenz
April 3, 2026
"Great local business. Chris (of course) is amazing. I have heard nothing but good things from many people in our town. A+"
"Iveria, thank you so much for the 5-star rating! We agree, Chris IS amazing! The whole team strives to provide exceptional customer service, and we're thrilled that that tracks with word on the street! If you have any insurance questions or need assistance, our team is just a call or email away!"
Sally Allen
March 28, 2026
"Always professional and just overall amazing ."
"Thank you for your kind words, Sally! We greatly appreciate your business and are grateful we could provide 5-star service."
Rick Brewster
March 27, 2026
"Great customer service. Should be able to cover all of your insurance needs."
"Thank you, Rick, for taking the time to leave us a review! We're glad we could assist you and provide great service. We appreciate your kind words! "
Marie Turner
March 27, 2026
"I had a question regarding my elderly parents and their insurance coverage. They are not insured by State Farm and yet Chris Hill gave me great advice on how to help them."
"Marie, we're so happy to hear that Chris was so willing to assist with your insurance questions! We pride ourselves on being able to deliver exceptional service, no matter the situation. Feel free to reach out whenever a question comes to mind! Thank you for taking the time to leave us a 5-star review!"
Rachel Kimbler
March 27, 2026
"Always helpful and quick to answer any questions we've had. I know if Chris is there I will have excellent service with a smile."
"Thank you for posting a review for our office, Rachel! We are grateful we could be helpful in answering any insurance questions. And we love that Chris is ready to help with positivity! We appreciate your business!"
John Hill
March 27, 2026
"Chris Hill and the staff at State Farm insurance here at the Ridgecrest office have always been super helpful, very friendly and always gone above and beyond to help me meet my insurance needs and provide affordable rates! Five stars all the way!"
"Thank you for the fantastic review, John! Chris and Team are always happy to help with your insurance needs! We appreciate the trust you put in us! "
Donna Hocker
March 27, 2026
"Great Customer service . Always available. Even after hours. Chris Hill is great. Very friendly and helpful."
"Thank you so much for the 5-star rating, Donna! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. We're happy Chris and team have shown the excellent customer service we strive to deliver, each and every day!"
Nick Wakley
March 27, 2026
"Love these guys! Very active in the community and great service!"
"Nick, thank you for taking the time to leave us a 5-star review! It's our goal to give back, as this community has given us so much! We're so happy to have that be recognized! Appreciate all you do!"
Rodney Preul
March 27, 2026
"Chris Hill is the best, never had any issues with him. When our son rolled our vehicle Gary called me on a Sunday morning making sure all were OK, and told me if any issues came up to take them to the doctor. Great service!!"
"Rodney, we're so happy to hear that Gary, Chris, and team have been there for you when it really matters! It's in those situations that we're able to deliver on the value we promote. Thank you for entrusting us with your insurance needs!"
phyllis rodriguez
March 27, 2026
"I’ve purchased several properties for rentals or short-term purchases and I’ve had Kris helped me multiple times. It’s always been seamless and great"
"Phyllis, thank you for your 5-star review! We appreciate your feedback and are pleased to know you've had positive experiences with our office and with Chris! If we can ever help again in the future, we look forward to it!"
Karen Kollman
March 20, 2026
"We discussed all of our policies with an agent, Chris Hill."
"Karen, thank you for your wonderful feedback! We are pleased to hear that you had a positive experience with Chris, and that we were able to deliver on our promise to provide exceptional customer service! Thank you for choosing our State Farm team!"
Kollmangr
March 19, 2026
"Great experience, Chris explained everything about our policies and answered all of our questions"
"Thank you for the fantastic review, Kollmangr! We are always here to help with your insurance needs here in Ridgecrest . "
Freeman Standing
February 25, 2026
"Very atentive during the process of repair."
"Thank you for your review! We appreciate you allowing us to assist, and we appreciate you taking the time to post!"
Dianna Pacheco
February 10, 2026
"Great experience from start to finish! They made getting life insurance easy, clear, and stress free. Everything was explained thoroughly, and I left genuinely cared for. I'm confident in my coverage and I highly recommend them to anyone looking for life insurance."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Gary Charlon’s Team. "
Tammy Thoms
February 6, 2026
"Gary’s State Farm office is GREAT! I am so appreciative of having a local agent to go in and talk to about my claims since sometimes corporate doesn’t quite understand the needs and challenges of a rural small town community."
"Thanks so much for the fantastic rating, Tammy! We are so glad you had a positive experience with us here on State Farm Agent Gary Charlon’s Team. If there is anything we can do for you in the future, just give us a shout! "
Kabir Bagchi
February 6, 2026
"Very helpful, responsive, and informative staff"
"Kabir, thank you for the 5-star review! We appreciate your feedback and support here at Gary Charlon State Farm. We are so happy that you received such positive service from Tammy during the Claims process! It's during those times that we're really able to show the value we strive to provide. Please let us know if there is anything more we can assist with. We look forward to continuing to assist with your insurance needs!"
Jonathan Garcia
February 4, 2026
"State Farm provides excellent service."
"Jonathan, we're so happy that you were able to experience the top-notch service that we strive for everyday! It is during a claim where we can really deliver on the value we profess to have, and that you saw that means we're on the right track. Thank you for taking the time to share that experience with others!"
Sally Lewis
January 23, 2026
"I just want everyone to know what an outstanding staff we have here in Ridgecrest with State Farm! Since May 16th of 2025 I have been in stress dealing with other insurance people. I had a vehicle (No driver) Run into my garage knocking the door completely off, ramming into my car and pushing it into the wall adjacent too my kitchen. So much damage and at 5:30 in the morning I was sound asleep as it happened. Anyway I have struggled with getting the insurance to pay the full amount of what my kitchen repairs came out to be. I just stopped and ask Chris at State Farm here for help and he was johnny on the spot. In know time I had all my expenses paid for Kudos for Ridgecrest State Farm! I am one Happy Camper now that this is all over! Sally Lewis"
"Sally, thank you for your wonderful review of State Farm Agent Gary Charlon’s Team! Sally, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gary Charlon’s Team! "
Steve Mendenhall
December 2, 2025
"Ultimately my claims were handled and paid in a timely fashion however, the shear volume of confusing texts and emails were ridiculous. I know this was partially due to the fact that we had 3 claims that were being worked simultaneously ( not usual I’m sure) but the claims department seemed inept at keeping them straight. The good news, Irene from your office worked with me to keep things in order as best as she could - if not for her efforts I feel things would have been an absolute mess. Steve-"
"Thank you for your feedback, Steve! We're happy to hear that our local touch was so valuable - especially in a claim situation, where it matters most! We look forward to continuing to provide that same exceptional customer service to you moving forward - always! Thank you for choosing our local office for your insurance needs!"
Rebecca Rock
November 17, 2025
"The process was great! It was a fast hassle free process! Thank you"
"Thank you so much for your kind words, Rebecca! We're thrilled to hear that your insurance claim process was fast and hassle-free. Our team strives to make things as smooth as possible for our customers. If you ever need assistance in the future, we're here to help!"
Erica Guisa
October 31, 2025
"Amazing and Very Professional!!!"
"Erica, Thank you for taking time to leave a review about our State Farm office! We’re so happy that you had a positive experience with us. Striving for top notch, professional customer service is our top priority! We look forward to continuing to support your insurance needs. "
Leonas Firme
September 25, 2025
"Terrible experiences overall. I switched to USAA. Very disrespectful employees to a veteran with a clean driving record of no accidents or duis. They only see you as a number and not a human. No clear communication from this office or the ability to apologize. Train your employees better!"
"Leonas, we are extremely sorry that your experience was less than ideal. Your feedback is important to us, and we're committed to addressing any issue. Though we show multiple records of communication regarding the recent events, we relayed incorrect information based on a miscommunication about your policy status. If you'd like to discuss this, please contact Gary Charlon (Agent), or Chris Hill (Operations Manager). We are dedicated to improving our insurance service and would love it if you gave us that opportunity."
Holly Hodgson
August 28, 2025
"We had an amazing experience with our homeowners insurance and had our roof replaced on our home through Statefarm. Working with Gary and Statefarm was fast, efficient, and great service. Now our home is protected and we’re so pleased with the result!"
"Holly, we're so happy to hear about your awesome claims experience, and that you took the time to share that with others! It's during a claim that we can really show the value we strive to provide, and we're thrilled that we were able to deliver for you. We appreciate you, and again, thank you for taking that extra step to leave a review to share your feelings!"
Ridgecrest Wack
August 22, 2025
"Great staff fast service!"
"Thank you for leaving us such a wonderful review! We're so happy we were able to deliver the exceptional customer service we strive for with every interaction. We appreciate you taking the time to tell others about that, and we appreciate YOU!"